East Los Angeles, US-United States
Posted 2 days ago
| About The Company This company is a leading provider of integrated logistics and supply chain solutions, specializing in optimizing cross-border e-commerce and international trade operations. Offering end-to-end services, including inventory management, warehousing, transportation, and customs clearance, the company leverages advanced technology and a global network to help businesses streamline operations, reduce costs, and improve supply chain efficiency. Jod Description – Maintain complete and accurate records of the customer information and sales activity within Salesforce CRM. – Work as a trusted advisor to customer’s sales & operation team based on completely understanding their business and using that knowledge to provide solutions and create competitive advantage. – Stay abreast of competition and industry trends that may impact our value proposition to the customer. – Share relevant market trends and provide benchmarking information to customers in order to validate the customer’s competitive position. – Maintain flexibility and adapt strategies with changing customer needs. Communication & Value Articulation – Work with operation team to monitor inbound and outbound order processing lead time. – Keep appropriate people across our SCM informed of account activities using various forms of communication. – Improve key areas of customer loyalty including business relationship development through joint planning and consistent communication of value. – Analyze and communicate savings, cost avoidance, and potential cost/service tradeoff areas to the customer. – Collaborate with customers in order to support and enhance our SCM position as a key area of differentiation in the customer’s business model and articulate this position with the customer’s management team. – Identify opportunities to leverage full menu of services and recognize the correct approach to maximize our SCM value to the customer and maintain partnership. – Identify and define continuous improvements that drive cost savings and productivity to the customer as well as improved efficiencies. Leadership – Plan & source necessary resources to efficiently manage overall business goals. – Clearly define and communicate roles and responsibilities of the account management team to ensure satisfactory customer service & experience. – Organize activities across multiple SCM functional teams on behalf of the customer. – Use internal network to exchange ideas and rally support for account management initiatives. Minimum Qualifications – 8+ years of experience with Logistics and Supply Chain Management. – Able to demonstrate credibility and integrity to effectively command the respect and trust of key individuals within customer organizations and across our SCM. – Strong aptitude for analytics and attention to details. – Proven ability to generate and implement creative & innovative solutions to problems/opportunities. – Experience driving, organizing, and facilitating business reviews and other customer meetings. – Strong client relationship process skills as demonstrated through a track record establishing clear expectations, setting objectives, and bringing multiple parties together to drive key initiatives for the account. |
Job Features
| Job Category | Regional or KA Sales |
| Seniority | Director / Senior Director |
| Base Salary | $90,000 - $150,000 |
| Recruiter | osman.ho@ocbridge.ai |
