Job Archives

San Jose, US-United States, Seattle, US-United States
Posted 3 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


Responsibilities - What You'II Do

- Build industry-leading recommendation system, improving user experience, content ecosystem and platform security;
- Deliver end-to-end machine learning solution to address critical product challenges;
- Own the full stack machine learning system and optimize algorithms and infrastructure to improve recommendation performance.
- Work with cross functional teams to design product strategies and build solutions to grow our company in important markets.


Qualifications

- Bachelor degree in computer science or a related major, with 3+ years of related work experience;
- Strong software development experience with C++, Python or other programming language;
- Experience in one or more of the following areas: applied machine learning, machine learning infrastructure, large-scale recommendation system, market-facing machine learning product;
- Strong communication and teamwork skills;
- Passion about techniques and solving challenging problems.

Job Features

Job CategoryAI Engineering
SeniorityStaff IC / Senior Staff IC / Architect
Base Salary$187,040 - $360,000
Recruiteraona.zhou@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

San Jose, US-United States
Posted 3 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


Responsibilities

- Build and Lead the TikTok Engineering US team
- Set the product vision and strategy with product and business teams, and oversee the engineering roadmap.
- Effectively scale the engineering team by attracting and mentoring extraordinary people at various experience levels to grow a high performing and diverse team.
- Manage project priorities and product deliveries. Drive technical initiatives from execution toward delivery
- Build the productive R&D process.
- Could be hands-on in the architecture design and building team engineering best practices.


Qualifications

-BS degree in Computer Science, Computer Engineering or other relevant majors.
-7+ years of software engineering experience in a high scale distributed environment.
-3+ years of engineering leadership experience, including people management.
-Strong engineering background on one or more large scale backend systems.
-Experience of driving collaboration across cross functional teams on delivering shared goals.
-Strong communication and teamwork skills.
-Experience building DSP or music product would be a plus

Job Features

Job CategoryBackend
SeniorityManager / Senior Manager
Base Salary$210,000 - $410,000
Recruiternina.li@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

San Jose, US-United States, Seattle, US-United States
Posted 3 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


Responsibilities

- Lead the development of cutting-edge, high-performance, cost-effective, and large-scale cloud database products.
- Support the Volcano Engine and ByteDance business systems, serving a wide range of core business functions within the group, including but not limited to Douyin, e-commerce, Toutiao, Feishu, etc.
- Take charge of the design and development of cloud database products, working on the next generation of cloud database products.
- Continuously improve and enhance core product performance, stability, cost efficiency, and persistence, supporting billions of requests and a massive user base.
- Conduct in-depth research on new theories, technologies, and hardware in the industry and academia. Facilitate their implementation in production environments to enhance the overall competitiveness of the product.


Qualifications

- BS or a higher degree in Computer Science, Computer Engineering, or other related fields
- 5+ years of backend engineering experience in at least one of C/C++/Go/Java, with a strong foundation in data structures and algorithms.
- Relevant development experience in the database domain, with a solid understanding of principles in distributed systems, operating systems, networks, and databases.
- Experience in programming and practical implementation of high-performance, large-scale distributed storage systems, emphasizing enterprise-level product quality.
-Ability to think independently, proactively identify and solve problems, excellent communication skills, a curiosity for technology, an extreme dedication to research, and a willingness to take on challenges.


Preferred Qualifications

- Mastery of source code for systems like Redis, RocksDB, pika, Ceph; preference given to those who have contributed to open-source communities. -Proficiency in using K8S and understanding its principles.
-Familiarity with protocols such as CXL/RDMA, and technology involving the fusion of software and hardware.

Job Features

Job CategoryBackend
SenioritySenior IC / Tech Lead
Base Salary$180,000 - $330,000
Recruiteraudrey.liu@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

San Jose, US-United States
Posted 3 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


Responsibilities

- Work as a highly technical and hands-on coder and effective people manager. Give technical leadership and support to your team and stakeholders
- Develop architecture management framework for cloud-based NoSQL DBMS and services
- Envision and design competitive products/services by researching and identifying current and future NoSQL DBMS technology trends and developing adaptation strategies
- Guide the design and development of core database system functionalities and related tools, resolve unique, large-scale, highly complex cloud infrastructure issues
- Own the product and service development and operation infrastructure, including monitoring, logging, and automation tools - Establish reliability guidelines and ensure systems meet our goals around durability, availability, and performance


Requirement

- 3+ years leading a software engineering team and experience in architecting and developing a DBMS product and service from scratch
- 5+ years of backend engineering experience working on NoSQL database, cloud infrastructure, production engineering, or systems engineering for DBMS and service
- BS or a higher degree in Computer Science, Computer Engineering, or other related fields
- Expert in database performance optimization and system tuning
- Curiosity about new technologies, innovation and entrepreneurship, and quick problem-solving capabilities
- A results-oriented attitude and ability to deliver high-quality code in a fast-paced, dynamic agile team environment
- Strong Go, C/C++, or Java programming skills
- Skilled in building trust-based relationships with the team and fellow leaders


Preferred Qualifications

- Experience with query processing including execution and query optimization, transaction management, storage management, backup, and restore
- MongoDB/Cassandra and other database kernel development experience is a plus
- Experience building a large-scale high-performance database platform
- Knowledge and experience with cloud-native systems including Kubernetes
- Knowledge and experience with Linux shell and other scripting languages such as Python etc

Job Features

Job CategoryBackend
SeniorityManager / Senior Manager
Base Salary$224,000 - $410,000
Recruiteraudrey.liu@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

San Jose, US-United States, Seattle, US-United States
Posted 3 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


About the team

The Seller Mobile Platform team provides a comprehensive solution in mobile scenarios for e-commerce sellers, especially for the SMB sellers, to help finish their daily shop operations effectively and smoothly. It mainly assists sellers in discovering business opportunities, improving operational efficiency, building useful connections with customers and finally growing their business scale faster.


Responsibilities

- Architect and develop efficient and highly reusable client-end systems that drive complex mobile applications for e-commerce mobile solutions.
- Code optimisation to improve scalability, reliability, security and performance of mobile applications.
- Collaborate with product design, product management and software engineering teams to deliver best in class user experience.


Who we are looking for

- Bachelor or higher degree in Computer Science or related fields.
- 2+ years experience in mobile engineering, proficiency in Objective-C/Swift/Kotlin/Java.
- Ability to understand and debug large and complex code bases.
- Familiar with key concepts like functional and asynchronous programming, closures and types, layouts, specificity, animation, cross browser compatibility, data security and accessibility.
- Good understanding of multi-tier application architecture and protocols, familiarity with product and software development lifecycle process.


Even Better if you are

- Agile, quick self-learner, highly motivated with a strong sense of product ownership, and creative problem solver.
- Deeply passionate about software coding/development and building great mobile/web applications.
- Ability to lead independent research to solve complex technical problems.
- Good collaborator and team player, comfortable working in a fast-moving, culturally diverse, and globally distributed team environment.

Job Features

Job CategoryMobileAPP Dev
SeniorityJunior / Mid IC
Base Salary$136,800 - $280,000
Recruiteryufei.li@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

San Jose, US-United States, Seattle, US-United States
Posted 3 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


About the team

The Seller Mobile Platform team provides a comprehensive solution in mobile scenarios for e-commerce sellers, especially for the SMB sellers, to help finish their daily shop operations effectively and smoothly. It mainly assists sellers in discovering business opportunities, improving operational efficiency, building useful connections with customers and finally growing their business scale faster.


Responsibilities

- Architect and develop efficient and highly reusable client-end systems that drive complex mobile applications for e-commerce mobile solutions.
- Code optimisation to improve scalability, reliability, security and performance of mobile applications.
- Collaborate with product design, product management and software engineering teams to deliver best in class user experience.


Who we are looking for

- Bachelor or higher degree in Computer Science or related fields.
- 2+ years experience in mobile engineering, proficiency in Objective-C/Swift/Kotlin/Java.
- Ability to understand and debug large and complex code bases.
- Familiar with key concepts like functional and asynchronous programming, closures and types, layouts, specificity, animation, cross browser compatibility, data security and accessibility.
- Good understanding of multi-tier application architecture and protocols, familiarity with product and software development lifecycle process.


Even Better if you are

- Agile, quick self-learner, highly motivated with a strong sense of product ownership, and creative problem solver.
- Deeply passionate about software coding/development and building great mobile/web applications.
- Ability to lead independent research to solve complex technical problems.
- Good collaborator and team player, comfortable working in a fast-moving, culturally diverse, and globally distributed team environment.

Job Features

Job CategoryMobileAPP Dev
SeniorityJunior / Mid IC
Base Salary$136,800 - $280,000
Recruiteryufei.li@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

San Jose, US-United States, Seattle, US-United States
Posted 4 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


About the Team

The mission of our AML team is to push the next-generation AI infrastructure and recommendation platform for the ads ranking, search ranking, live & ecom ranking in our company. We also drive substantial impact on core businesses of the company. Currently, we are looking for Machine Learning Engineer in Model Training Infrastructure to join our team to support and advance that mission.


Responsibilities

- Responsible for the design and implementation of a global-scale machine learning system for feeds, ads and search ranking models.
- Responsible for improving use-ability and flexibility of the machine learning infrastructure.
- Responsible for improving the workflow of model training and serving, data pipelines, storage system and resource management for multi-tenancy machine learning systems.
- Responsible for designing and developing key components of ML infrastructure and mentoring interns.


Job requirements

- Proficient in C/C++/CUDA/Python, and have solid programming skills.
- Familiar with deep learning frameworks (TensorFlow/Pytorch).
- Experience in developing and deploying large-scale systems.
- Ability to work independently and complete projects from beginning to end and in a timely manner.
- Good communication and teamwork skills to clearly communicate technical concepts with other teammates.
- Experience on improving core machine learning infrastructure(TensorFlow, Pytorch, and Jax).
- Experience contributing to an open sourced machine learning framework (TensorFlow/PyTorch).
- Experience in using/designing open-source machine learning lifecycle management systems: TFX

Job Features

Job CategoryAI Research
SenioritySenior IC / Tech Lead
Base Salary$192,000 - $348,000
Recruiterluna.zeng@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

San Jose, US-United States, Seattle, US-United States
Posted 4 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


About the Team

The infrastructure system lab works on cutting-edge infrastructure system innovations, including but not limited to compute, storage, database, networking, etc. We look for exceptional experienced professionals to join our team, which is composed of talents from many top companies.


Responsibilities

- Deep understanding of the business; experience with leading the major design and architecture of embedded storage systems as well as promoting the best practices across the company.
- Define the infrastructure evolution strategy and oversee the execution based on the company's business, industry trends, and technology stack. - Design, review, document, and maintain product source code in C/C++.
- Develop and customize firmware per internal and external customer requirements.
- Perform unit tests and product testing on various platforms and ensure the firmware quality.
- Design and develop software tools in C/C++ to collect and analyze statistical data and debug logs from storage devices.
- Responsible for the design and implementation of the company's cutting-edge software/hardware co-design solutions.
- Write papers and patent applications.


Requirements

- Master degrees in computer-related fields. Ph.D. degree preferred.
- Minimum of 5 years of experience in firmware development for enterprise SSD drives
- Deep understanding of computer architecture, hardware/software co-design and optimization techniques.
- Hands-on experience in analyzing complex firmware architecture and strong debugging skills.
- Demonstrating proficiency in C/C++ and understanding of object oriented concepts is a must.
- Experience in Flash Translation Layer is a must.
- Knowledge of NAND technology including ONFI/TOGGLE command sequence, NAND media organization, Media Characterization, and Error handling.
- Knowledge of NVMe spec including basic command protocol, ZNS/FDP/Multi-stream etc.
- Familiar with Agile software development process.
- Experience with FIO/SPDK/Linux Driver is preferred.

Job Features

Job CategoryFirmware Engineering
SenioritySenior IC / Tech Lead
Base Salary$200,000 - $400,000
Recruiterjaynie.deocampo@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

San Jose, US-United States
Posted 4 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


About the Team

MLOps - Global SRE team is responsible for the stability of machine learning systems under the Global Monetization Products and Technology organization, to ensure the stable and efficient operations of machine learning models from data preparation, development, training, deployment, serving and so on.


Responsibilities

- Responsible for setting SLOs of online machine learning serving systems, maintaining the stability of the online serving systems.
- Responsible for maintaining stability of offline machine learning training tasks, improving the success rate of the training tasks.
- Responsible for rolling out GPU model training in Non-Chin regions.
- Responsible for stability of AIGC related machine learning tasks.
- Responsible for resource management and planning of machine learning resources, including: cost and budget, resource efficiency enhancement, offline and online resources tides, etc.


Minimum requirements

- Bachelor's degree in Computer Science or Software Engineering, similar technical field of study, or equivalent practical experience.
- Expertise in Linux operating systems, networking, storage.
- Experience programming in at least one of the following programming languages: Python, Go, C, C++, or Java.
- Experience in troubleshooting application issues, or production operations.
- Effective communication skills and a sense of ownership and drive.


Preferred qualifications:
- Experience in SRE of machine learning systems.
- Experience in SRE of ads/recommendation/search systems.

Job Features

Job CategoryDevOps & SRE
SenioritySenior IC / Tech Lead
Base Salary$224,000 - $410,000
Recruiterjoshua.chen@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

San Jose, US-United States
Posted 4 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


About the Team

MLOps - Global SRE team is responsible for the stability of machine learning systems under the Global Monetization Products and Technology organization, to ensure the stable and efficient operations of machine learning models from data preparation, development, training, deployment, serving and so on.


Responsibilities

- Responsible for setting SLOs of online machine learning serving systems, maintaining the stability of the online serving systems.
- Responsible for maintaining stability of offline machine learning training tasks, improving the success rate of the training tasks.
- Responsible for rolling out GPU model training in Non-Chin regions.
- Responsible for stability of AIGC related machine learning tasks.
- Responsible for resource management and planning of machine learning resources, including: cost and budget, resource efficiency enhancement, offline and online resources tides, etc.


Minimum requirements

- Bachelor's degree in Computer Science or Software Engineering, similar technical field of study, or equivalent practical experience.
- Expertise in Linux operating systems, networking, storage.
- Experience programming in at least one of the following programming languages: Python, Go, C, C++, or Java.
- Experience in troubleshooting application issues, or production operations.
- Effective communication skills and a sense of ownership and drive.


Preferred qualifications:
- Experience in SRE of machine learning systems.
- Experience in SRE of ads/recommendation/search systems.

Job Features

Job CategoryDevOps & SRE
SenioritySenior IC / Tech Lead
Base Salary$224,000 - $410,000
Recruiterjaynie.deocampo@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

San Jose, US-United States
Posted 4 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


About Monetization Capital Platform
Our team is responsible for providing a suite of capabilities to support our copmany's advertising operations, including advertising billing, fund account management, fund marketing, fund settlement, and budget control. These capabilities are aimed at ensuring the accuracy and security of advertisers' funds, enhancing the efficiency of fund utilization for advertisers, and meeting financial compliance requirements. In this team, you will see a direct link between your work, and the company's business success. Meanwhile, you have the opportunity to develop and manage the real-time-charges system for billing events at a scale of billions, while simultaneously ensuring billing accuracy and a very high level of stability for the system.


Responsibilities:
- Responsible for designing and developing applications related to TikTok's monetization capital business, which includes advertising billing, fund account management, fund marketing, fund settlement, and budget control.
- Contribute to resolving stability challenges encountered by the platform, including high concurrency, system scalability, and disaster recovery.
- Ability to continuously optimize the system so that it can evolve rapidly with business needs and support business development.


Qualifications

- Bachelor's degree or equivalent practical experience in Computer Science, or related technical field.
- Deep understanding of computer architectures, data structures, and algorithms.
- Possessing a strong coding and documentation style.
- Familiar with common components such as MySQL, Redis, Flink, ElasticSearch, Kafka, and RPC.
- 3+ years of hands-on experience in software development, particularly with Java.
- Good at communication, sensitive to business, able to quickly understand the business background, and have an excellent ability to integrate technology and business.

Job Features

Job CategoryBackend
SenioritySenior IC / Tech Lead
Base Salary$180,000 - $280,000
Recruiterraine.yu@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

San Jose, US-United States, Seattle, US-United States
Posted 4 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


About Our Team

Our team is dedicated to the development of large language model platforms and the application of generative AI technologies. We are seeking talented individuals with significant experience in developing LLM or building generative AI platforms and applications to join our team.


Responsibilities:
- Developing platforms for Large Language Models (LLMs).
- Working closely with production teams to research and implement innovative generative AI features.
- Conducting research and training large language models for specific vertical fields.


Qualifications

- Possessing a Master's or doctoral degree in computer science or a closely related technical field, along with a minimum of 3 years of industry experience in working with large language models or generative AI.
- Strong proficiency in algorithm design and programming.
- Proficiency in one of the following programming languages: Python, Golang, or C++.
- A deep understanding of large language models.
- Demonstrated experience in one of the following areas:
- Experience in conducting research or developing large language models.
- Experience in building high-performance, highly available, and scalable distributed systems.
- Experience in developing generative AI applications.
- A strong passion for implementing generative AI applications.
- Excellent communication and collaboration skills within a team environment.

Job Features

Job CategoryAI Engineering
SenioritySenior IC / Tech Lead
Base Salary$187,040 - $358,000
Recruiterluna.zeng@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

Seattle, US-United States
Posted 4 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


About Our Team

The Customer Service Platform (CSP) is a team that integrate the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience.


Responsibilities

- Familiar with E-Commerce customer service industry, understand US buyer, seller and front-line staff's habits and demands in customer service
- Conduct local user research and usability testing, communicate with upstream/downstream teams to collect business information and feedbacks
- Responsible for US localization function iteration, take fully consideration of users' privacy, sensitive data and business security, output product solutions, collaborate with other teams to implement projects
- Formulate localized product planning, help team to make the right localized decision
- Provide help or directly participate in general platform product construction
- Promptly response, distribute and follow-up of on-call problems, sensitive of US user's pain point, responsible for the final result
- Establish communication and cooperation mechanism between the local business team and Customer Service Product team, including product requirements management, information integration and transmission


Qualifications

- Bachelor degree or above
- 4+ years as a product manager, relevant experience in customer service filed
- Experience working with global/large complex organization and cross-functional environment
- Keen sense of empathy and insight, be able to have a deep insight into the needs of local users
- Good at product designing and logical thinking, has abstract thinking ability to output general solutions
- High problem solving and priority skills
- Proactive in action, strong ownership, take responsibility and deliver results, work well under high pressure
- Excellent skills in communicating for cross-border, cross-roles, cross-functional collaboration
- Excellent written and oral English communication skills
- Experience in E-Commerce is a plus

Job Features

Job CategoryProduct Management
SeniorityManager / Senior Manager
Base Salary$140,600 - $275,500
Recruiternicole.wong@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

Seattle, US-United States
Posted 4 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


About Our Team
The Customer Service Platform (CSP) is a team that integrate the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience.


Responsibilities:
- Familiar with E-Commerce customer service industry, understand US buyer, seller and front-line staff's habits and demands in customer service
- Conduct local user research and usability testing, communicate with upstream/downstream teams to collect business information and feedbacks
- Responsible for US localization function iteration, take fully consideration of users' privacy, sensitive data and business security, output product solutions, collaborate with other teams to implement projects
- Formulate localized product planning, help team to make the right localized decision
- Provide help or directly participate in general platform product construction
- Promptly response, distribute and follow-up of on-call problems, sensitive of US user's pain point, responsible for the final result
- Establish communication and cooperation mechanism between the local business team and Customer Service Product team, including product requirements management, information integration and transmission


Qualifications
- Bachelor degree or above
- 4+ years as a product manager, relevant experience in customer service filed
- Experience working with global/large complex organization and cross-functional environment
- Keen sense of empathy and insight, be able to have a deep insight into the needs of local users
- Good at product designing and logical thinking, has abstract thinking ability to output general solutions
- High problem solving and priority skills
- Proactive in action, strong ownership, take responsibility and deliver results, work well under high pressure
- Excellent skills in communicating for cross-border, cross-roles, cross-functional collaboration
- Excellent written and oral English communication skills
- Experience in E-Commerce is a plus

Job Features

Job CategoryProduct Management
SenioritySenior IC / Tech Lead
Base Salary$140,600 - $275,500
Recruiterjoshua.chen@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...

San Jose, US-United States
Posted 4 months ago
About The Company

This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With a diverse content ecosystem, it's a hub of creativity and expression. The proprietary algorithm ensures personalized content feeds, enhancing user engagement and satisfaction. This company wields significant influence on digital media, making it an invaluable partner for innovative collaborations and marketing endeavors.


About the Team

Intelligent Creation(IC) QA US team is Quality and Automation team based in Mountain View and Seattle. We work with Intelligent Creation US team on a daily basis to guarantee the quality and efficiency of the entire workflow from Algorithm Development to Production Deployment, across domains from Computer Vision, SAML, AR Effects, to Client/Server Architecture, Audio/Video Creation. Our team is involved in Quality Strategy and Process, Automation Infrastructure and Framework, CI/CD, Engineering Excellence. The team is currently structured into three domains: Effects, A/V Creation, and Creative Tools.


Intelligent Creation(IC) is a research institute and product platform of AI, Effects, Audio & Video technologies. Fields of research include: Deep Learning, Computer Vision, Computer Graphics, Audio and Video Technologies, SAMI, Effects, Creative Tools, AR, Avatars, and so on.


Responsibilities

We are looking for a Senior QAE to help us build the test process, tools and infrastructure for Intelligent Creation innovations. In this role, you will work closely with software developers, PMs, and peer QA engineers across different teams to design, and deliver innovative test solutions for Computer Vision applications, creative effects, AI applications, and Audio/Video services. You will have the unique opportunity to learn cutting edge technologies altogether.


As a quality owner within the team, you

- Are responsible for the design, implementation, and delivery of test solutions for large scale service and application.
- As a domain expert, own test solutions for multiple innovative components that have direct influence on user experience.
- Drive test strategy and deliverables for a large and complex system. You will own the implementation of test strategy and process through both automated and manual approaches.
- Own the quality reporting, defects diagnostic, features and software release sign-off.
- Actively contribute to process improvement in the team and across teams. You have the opportunity to innovate and invent new test approaches or propose improvements to our existing processes and automation system to improve the team's velocity and efficiency.


Basic Qualification

- Bachelor's degree in Computer Science or equivalent combination of technical education and work experience
- 5+ years of work experience as Quality Assurance Engineer, Software Engineer in Test, or SDE-Test
- 3+ years of experience in test automation development using common automation framework
- Experience in testing mobile/web/desktop applications on common platforms
- Proficient in at least one of the common OO languages , including Python, Java, etc.
- Proficient in troubleshooting, QA process, quality management tools, and methodologies


Preferred Qualification

- Experience in testing large-scale and critical service/application involves Audio/Video, Computer Graphics AI applications, or AR/VR technologies
- Solid knowledge of modern web/mobile application architecture and cloud platforms
- Demonstrable manual and automated test experience in UI and API testing
- Experience in collaboration with cross-functional and offshore teams
- Strong verbal/written communication skills with both technical and non-technical teams
- Experience of working in a fast-paced environment follows Agile methodologies

Job Features

Job CategoryQA & Testing
SenioritySenior IC / Tech Lead
Base Salary$159,000 - $280,000
Recruiteryufei.li@ocbridge.ai

About The Company This company pioneers short-form video creation and social engagement, boasting a vast, engaged user base. Its platform empowers users with creative tools, filters, and effects. With...